Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Comfortable bed
Friendly staff
Tobacco smell
Slight smoke presence
7.8/10
Very good
Rooms
8.0
Location
8.5
Service
8.3
Dining
7.3
Guest reviews
7.8/10
based on 5 reviews
3.5/5
based on 185 reviews
8.0
8.0/10 based on 1857 reviews
#329 of 644 hotels in Berlin based on Tripadvisor
Marc
United States,
May
2024
8.6/10
My stay at the hotel was a mix of comfort and minor inconveniences. The rooms were cozy and warm, offering a very comfortable large bed, which was one of the best I've had in a hotel. However, there was a slight issue with tobacco smell and occasional smoke in the bathroom. The location was perfect, close to the center and a peaceful environment, although requiring a short walk to reach the nearest metro. The service was incredibly friendly and responsive, fulfilling all my needs with a smile. The dining experience was satisfactory with a good selection for breakfast, including an 'egg station'.
Rooms
9.0
The rooms are cozy and warm, especially if you book one with a balcony, and the large bed was incredibly comfortable.
Service
9.0
The service was very friendly and accommodating, always responsive and ready to help with anything I needed.
Location
8.0
The location was nice, close to the center, yet providing a peaceful environment. A short walk to the metro made it accessible to the city.
Dining
8.0
The dining experience was enjoyable with a good selection for breakfast and the presence of a chef cooking made-to-order dishes.
Facilities
9.0
The hotel offers all the necessary facilities for a comfortable stay with no specific issues reported.
Comfortable bed
Tobacco smell
Carol
United Kingdom,
December
2023
7.4/10
The hotel offers a cozy stay with beautiful decor in a comfortable setting, though might benefit from a spruce-up. The stunning lake views enhance the experience, but some areas could be improved to offer even better value for money.
Rooms
7.0
The rooms are basic but comfortable, with a beautiful view of the lake.
Service
8.0
The service was pleasant and efficient, with a friendly and welcoming barman. The attentive staff made the stay enjoyable.
Location
9.0
The hotel is located in a lovely spot by the lake, offering a perfect place to relax and enjoy the surroundings. It's convenient for exploring the city yet provides a peaceful retreat.
Dining
7.0
The dining experience varied, with fantastic views on the terrace but could improve in offering more variety, especially for breakfast.
Facilities
6.0
The facilities are adequate and functional, catering to basic needs during the stay.
Rose
United States,
September
2023
7.8/10
I had a wonderful stay at the hotel. The rooms, although small, were functional and cozy. The service was top-notch, and the staff went above and beyond to make us feel welcome. The location was nice, not too central but peaceful and convenient. The dining experience was good with a decent selection. Overall, a great value for the price.
Rooms
8.0
The rooms, albeit small, were very comfy, cozy, and well decorated. The internal doors connecting the rooms were perfect for our kids to have their own space.
Service
9.0
The staff was incredibly friendly and provided excellent service from check-in to dining. They even remembered our preferences without us having to ask.
Location
8.0
The location was wonderful, convenient, and quiet, near the famous Lietzensee lake. Although not central, the area had multiple dining options and a serene atmosphere.
Dining
7.0
The dining experience was good with a variety of choices like yoghurt, muesli, meat, and omelets. The service, however, could have been better.
Facilities
7.0
The hotel offered convenient facilities for a comfortable stay. However, nothing extraordinary.
Friendly staff
Small rooms
Edwin
United Kingdom,
September
2023
8.0/10
The hotel offers a relaxing stay overlooking the lake, though some noise from the lift could be bothersome. The rooms are spacious, comfortable, and generally clean, providing a serene experience. The service is cooperative and caring, albeit with occasional corridor noise. The stunning location by the lake makes it a perfect holiday or restful retreat. The dining is of high standard but could offer more variety. Overall, a pleasant and welcoming experience.
Rooms
8.0
The rooms are clean, spacious, and comfortable.
Service
7.0
The staff is very cooperative and caring, with occasional noise in the corridors.
Location
9.0
The lovely location by the lake offers a beautiful view for a relaxing holiday or conference attendance.
Dining
7.0
The dining, while of high standard, could offer more variety.
Facilities
9.0
The hotel provides great amenities and facilities.